Active listening is a skill that can be developed. We moderators learn the importance of quality listening early in our training. But it’s one thing to be a good listener and yet another entirely to listen with rigor and unrelenting focus.

Stressed and depressed respondents, stressful client demands, and lack of management support can trigger insecurity, anxiety, depression, and burnout in researchers.

Qualitative recruiting is increasingly looking for needles in haystacks while quality participants are becoming harder to find.