Jerry Thomas has extensive experience in all forms of market research. He is a prolific writer who has many published articles. Below is a collection of his writings.

Car Clinics

Car Clinics (The Head-to-Head Contest)

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While this white paper will focus on clinics to evaluate new cars and new trucks, the same concepts and methods can be applied to many durable goods.

New Products

New Products

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An examination of the secret to successful development of new products.

Direct Comparison Product Testing

Direct Comparison Product Testing

Paired comparison, triangle tests, and product clinics are direct comparison product tests.

Market Segmentation: Common Mistakes

Market Segmentation: Common Mistakes

Segmentation studies tend to be large and complicated, so it’s easy for errors and mistakes to be made.

Ensuring Actionable Segments

Market Segmentation Cornucopia

Market segmentation can be applied in many creative ways, but the purpose is always the same.

Survey Error

Survey Error

There are many other types of survey errors that lie in wait for the innocent and the inexperienced.

Searching for Black Holes

Searching For Black Holes

AI software can provide useful summaries and reduce some of the tedium, but no software can take the place of an observant, analytical human mind.

Motivational Research

Motivational Research

Unconscious motives are intertwined with conscious motives, economic variables, and fashion trends.

Advertising Tracking

Advertising Tracking

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Media advertising is an opportunity to build awareness and project a powerful brand image.

Choice Modeling for New Product Sales Forecasting

Choice Modeling for New Product Sales Forecasting

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Choice modeling helps marketers understand the many variables that underlie that forecast.

iHUTs (In-Home Usage Testing)

iHUTs (In-Home Usage Testing)

Here are some of the best practices to fully exploit the value of iHUTs.

New Product Success

New Product Concept Testing (And The “Uniqueness” Paradox)

Here are some best practices to guide development of a new product concept testing system.

Idea-Centric Creativity

The Magic of Idea-Centric Creativity in New Product Development

Idea-centric creativity offers a new way for corporations to identify new opportunities.

Sales forecasting for Durables

New Product Sales Forecasting: Durable Goods

Given the characteristics of durable goods, how can a manufacturer forecast sales of a durable good?

The Basics of Market Segmentation

Market Segmentation

A summary of the types of Market Segmentation and how to get the most out of it.

Pricing Optimization

Pricing Optimization

So how does a company establish an optimal pricing strategy for one of its brands?

Choice Modeling to Screen New Product Concepts

Choice Modeling to Screen New Product Concepts

Choice modeling offers is a tool to evaluate a wide range of new product concepts.

Quantitative Analytics

Quantitative Analytics

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The purpose of this paper is to offer some suggestions for the novice researcher, but even those with experience might find one or two of the tips useful.

Qualitative Package Design Research

Qualitative Package Design Research

Here is some advice on utilizing qualitative research when redesigning packaging.

Steps To Creating Better Advertising

Unlock the Power of Advertising:

8 Steps To Creating Better Advertising

How can a client, advertising agency, and research agency work together to create effective advertising?

Qualitative Analytics

Qualitative Analytics

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Basic ideas on how to achieve the greatest learning and the most profound insights from qualitative research.

Secondary Meaning

Secondary Meaning

The Measure of Brand Strategy

A great brand strategy pays huge long-term dividends. Brand Strategy is built atop three powerful foundational concepts

Brand Equity Tracking Models

All other factors being equal, Brand Equity is the best predictor of a corporation’s probability of long-term success.

Advertising Research

Advertising Research

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A summary of recent insights about advertising, based on the latest research findings.

Survival of the Fittest

Survival of the Fittest

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A review of Charles Darwin’s theory “survival of the fittest” and how it applies in today's business world.

Positioning

Positioning

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Positioning should be thought of as an element of strategy, a component of strategy, not as the strategy itself.

Advertising Claims

Advertising Claims Substantiation

Is it a good idea to make a head-to-head comparative claim against a competitor?

Marketing Research

Sins of the Fathers

Operating in a business-to-business-to-consumer environment creates extra complexity to consider.

Name Testing

Name Testing

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What are we going to call this new product? What is its name to be? Here is a little explanation of how to conduct Name Testing.

Consumer Reactions to Covid-19

Let’s Outlaw Marketing Research

For almost 100 years, some large corporations have used marketing research to gain an unfair advantage over their competitors. This is not fair, and does not lead to a fair marketplace. These “marketing research savvy” companies benefit from an “intelligence” or “informational” advantage over their competitors.

Advertising Effectiveness

Advertising Effectiveness

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Advertising has the power to persuade, the power to influence the mind, and the power to shape destiny.

Strategy Research for Business After Covid-19

The New World After COVID-19

Companies will have to reinvent, re-position, and rejuvenate their products, services, marketing, and advertising.

Focus Groups and the American Dream

Focus Groups and the American Dream

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Even though the focus group has become a widely used research technique in the past two decades.

Hang the Innocent

Hang the Innocent

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Marketing research is collecting data in an unbiased manner and translating that data into information, which can help solve marketing problems.

Automotive Aftermarket Category Optimization

Automotive Aftermarket Category Optimization

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The magic formula to optimize sales and profits for a category or for a brand in the category.

TURF Analysis

TURF Analysis

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TURF (Total Unduplicated Reach and Frequency) had its origins in the media planning world, long before it was adapted to marketing research applications.

Distribution Strategy

Distribution Strategy

Distribution is often an unrecognized and underappreciated element of strategy, yet it is almost always an important factor in a winning strategy.

Generational Cohorts

Generational Gobbledygook

Magically, every 10 to 15 years a new generational cohort emerges from the shadows to transform and revolutionize American culture and the economy.

Online Sampling

The Seven Deadly Sins of Online Sampling

Online panels vary greatly in quality. Most large research agencies employ fraud-detection systems to identify these errant “respondents,”.

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Marketing Research Proposals

The Great Proposal Wasteland

A comparison of the proposal-bidding model versus standard-cost model when hiring a marketing research firm.

High Performance Research Department

The High-Performance Research/Insights Department

Here is one opinion about what determines the success of a marketing research/insights function in a large corporation.

7 core Questions for Brand Managers

Seven Sets of Questions Every Brand Manager Must Answer

To effectively manage a brand, every brand manager should be able to answer seven sets of core questions.

Universe Error

It’s generally a good idea to keep your target universe as broad and inclusive as possible.

Survey Data Weighting

To Weight, or Not to Weight

(A Primer on Survey Data Weighting)

The term "data weighting" refers to respondent weighting (which in turn weights the data or weights the answers).

Marketing Strategy

Mother Nature’s Strategy

If businesses and organizations follow some of nature’s principles, they too can improve their chances of long-term success.

Dark Energy in the Digital Age

Dark Energy in the Digital Age

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A brief look at advertising tracking research in the age of social media and the internet.

Product Testing

Product Testing

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A summary of product testing techniques and guidelines for testing consumer products.

Marketing Research Sampling

Clean and Pure Sampling

Here are the systems and practices that Decision Analyst employs in its pursuit of “clean and pure” online samples.

Marketing Research

Known Knowns and Other Unknowns

Marketing decisions based on Knowns—facts, and evidence—are far more likely to succeed than those based on hopes and wishes.

Product Usage Studies

Money On The Table:

Product Usage Studies

Product usage (or product consumption) studies should be thought of as foundational research to be conducted on a periodic basis.

Marketing Mix Modeling

Marketing Mix Modeling

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A look at how marketing mix modeling can assist in making specific marketing decisions and tradeoffs.

Marketing Optimization

Marketing Optimization

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Is marketing solely a game of chance, or might there be a way to bring scientific methods to the table?

Mobile Analytics

Mobile Analytics

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Smartphones, iPads, and tablet computers represent tectonic shifts in research possibilities.

Rational Versus Emotional

The Great Marketing Debate: Rational Versus Emotional

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Perhaps nowhere in the marketing domain is our thinking more fuzzy and flawed than the on-going debate between the Rational and the Emotional.

Online Ethnography

Worth a Thousand Words-Online Ethnography

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This article describes what online ethnography is and how to analyze it.

Little Data

Little Data

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The the solution to marketing and business problems often lies in the realm of little data, not big data.

Strategy of Leverage

Strategy of Leverage

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Some ideas to help underdog companies defeat their larger and better-funded competitors.

Best Practices For Private Online Panels

Best Practices For Private Online Panels

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Basic guidelines to help you decide if a private panel is right for your company.

Brand Strategy

Brand Strategy (A Constant In A World Of Change)

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And how do you measure and manage brand equity to maximize profits over the long term?

Net Promoter® Score

The Ultimate Question® And the Net Promoter® Score

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The Net Promoter Sscore is not a magical formula, but a flawed formula that loses much of the information in the original answer scale.

Small Business Survival

Small Business Survival

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An article on how small companies can survive and thrive.

Car Clinics

Car Clinics (The Head-to-Head Contest)

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While this white paper will focus on clinics to evaluate new cars and new trucks, the same concepts and methods can be applied to many durable goods.

Oh! We of Little Faith

Oh! We of Little Faith

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An article about the psychological principles that underlie successful advertising.

The Basics of Packaging Research

The Basics of Packaging Research

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The market is changing, and the time has come to redesign the package of that old established brand.

Operations Research and Management Science

Bullet Holes in Bombers: Operations Research and Management Science Applied to Marketing

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OR/MS almost always involves building a mathematical model of some business process or system.

Brave New World

Brave New World

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The strategic implications of the Internet are far reaching—for global marketing research.

New Products for Tough Times

New Products for Tough Times

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Every change in the marketplace creates opportunities for successful new products.

Research Defanged

Research Defanged

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The renaming and repositioning of the marketing research function might well be a great strategic marketing blunder. Read the French Version

In Creative Self-Defense

In Creative Self-Defense

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A humorous article about how advertising agencies can defend their advertising from marketing research attack.

Beyond the Millennium

Beyond the Millennium

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A look at the future of Online Marketing Research.