Meet Our Moderator: Pamela Waite
Dr. Pamela O. Waite, Moderator and Insights manager for Decision Analyst, has been providing strategic direction with qualitative research to healthcare, educational, and charitable organizations for 25+ years.
Pamela has worked with hospital systems, integrated delivery networks, and accountable health organizations, universities, and schools.
She has completed multiple projects with third-party payers/health insurance organizations to probe the bases upon which they build formularies, determine the probable access that will be afforded to new products, and understand how they construct a value algorithm.
Clients look to Pamela for complete ownership of their research project—from early-stage planning, to moderating, to reporting on the key qualitative findings and recommendations. She specializes in uncovering and describing the behavioral, cognitive, and psychological factors that determine the customer journey and that influence decision-making.
Dr. Waite uses a conversational style to conduct in-person and virtual one-on-one interviews and focus groups. She uses a consultative approach when reporting what she heard, making realistic recommendations based on the client’s business objectives.
Pamela received her master’s and doctoral degrees in Counseling and Consulting Psychology from Harvard University where, in her capacity as head fellow for psychology, she won awards for her teaching. She also earned an MBA, with a concentration in organizational behavior and marketing management, from Northeastern University’s D’Amore-McKim Business School.
Prior to joining Decision Analyst, Pamela was a principal in two qualitative research/consulting firms. Before attending Harvard University, she held positions in national marketing and sales for CBS and its affiliates.
In her spare time, Pamela enjoys her garden, reading mysteries, stand-up comedy, good wine, having her New England buddies visit, and entertaining her local friends–and mixing as many of those at one time as is possible. She wishes she spoke a language other than English. Pamela is also currently writing a novel.
Qualitative Research Services
If you would like more information on Qualitative Research, please contact Pamela Waite by emailing pwaite@decisionanalyst.com or calling 1-817-640-6166.